Privacy Policy
B. PROTECTION OF PERSONAL DATA
This Privacy Statement describes the method of data collection from the karamoutas.gr website, the use of this data by the Company and the terms and conditions of use of this website.
1. In general
The information provided by the users of the karamoutas.gr website is used by the Company, in order for its users to have direct and meaningful communication with the online store and for their orders to be served and executed. The karamoutas.gr website does not distribute to any other organization or partner that is not connected to its online store the email addresses, or any other information concerning its users, except to its direct partners in the process of serving users' orders.
2. Collection and use of information
2.1. karamoutas.gr collects the following types of information about users: (1) data that the user provides when registering as a customer, (2) data that the user provides in order to execute his order from karamoutas.gr, ( 3) information that the user provides in contest entries that take place from time to time, (4) information that the user provides when logging in through another platform (ios, android, Facebook, Google applications).
2.2. When filling out any order form on the ekaramoutas.gr website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, and the method of payment for the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. karamoutas.gr uses the information you provide during the online submission of the form, in order for the Company to contact you regarding (i) the delivery of the order to your location, (ii) for confirmation and identification of the customer in each necessary case, (iii) receipt of gifts after a competition draw.
2.3. Each order processing requires the collection of your personal information, to deliver, or reserve, an order. karamoutas.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. In no other case will karamoutas.gr disclose your personal data to third parties without your prior consent, unless this is required through legal means.
2.4. The personal data of the users of the karamoutas.gr online store will be used for the purposes described above. We do not collect or process more, or other types of personal data, than is necessary to fulfill the respective purpose. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
2.5. To continually improve and enhance our services, we may send you marketing emails related to our Company, or its online store, that may be of interest to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of SMS to the mobile phone number, which you have given us during your order, is done in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether or not you want to receive advertising/promotional material via sms. – Consent: We will not use your data for advertising purposes, unless you have given your prior express and free consent. – However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have are of interest. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.
2.6. You may need touse and retain personal data for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, prevention of loss, fraud, or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.
3. Cookies
3.1. karamoutas.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as karamoutas.gr to operate smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users , to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you with advertising and educational content relevant to your interests and needs.
3.2. More information can be found in the Cookies Policy available on our website.
4. Processing of children's personal data
The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, in accordance with applicable law. If we become aware that a child's personal data has been collected in error, we will delete that data without undue delay.
5. Correcting, Amending or Deleting Information
karamoutas.gr allows users of karamoutas.gr to correct, change, complete or delete data and information submitted to karamoutas.gr. If you choose to delete a piece of information, karamoutas.gr will act to delete that piece of information from its files immediately. To access, change or delete your personal data, to report a view to karamoutas.gr regarding the operation of the website or to ask any question contact karamoutas.gr via e-mail at karamoutas@gmail. .com
6. Security of transactions
6.1. karamoutas.gr is committed to ensuring the protection and integrity of the data it collects about the users of its website. karamoutas.greche has adopted procedures, which protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.
6.2. The Company applies the appropriate level of security and has implemented reasonable physical, electronic, and administrative procedures to safeguard the data it collects from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data that is transmitted, stored or constitutes processed in a different way. Access to the personal data of the users of karamoutas.gr is granted only to the staff or direct partners of the Company, to the extent that they are required to have such information for the service of the orders. In the event of a breach of files and information containing personal data, the Company will comply with the applicable legislation regarding notification of the breach.
7. Your Legal Rights
7.1. As a data subject, you have specific legal rights regarding the personal data that the Company collects from you. The Company will respect your rights as they arise from applicable data protection laws, namely the right to withdraw consent, the right to rectification, the right to restriction, the right to access, the right to portability, the right to erasure, the right to object, the right filing a complaint, etc.
7.2. The Company will endeavor to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to your specific legal right or the complexity of your request. In order to exercise your legal rights, please contact us in writing by e-mail at [email protected].
8. Preservation of your personal data
In general, the Company will delete the personal data it collects from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.
In addition, we will not delete all of your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about individuals who do not wish to be contacted in the future (e.g. via group e-mails).
9. Periodic Changes
karamoutas.gr expands, updates and improves its website, and related products and services, and may update this policy as well. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy.